{"id":1499,"date":"2025-11-23T20:11:15","date_gmt":"2025-11-23T18:11:15","guid":{"rendered":"https:\/\/schiedam.3dtandarts.com\/?page_id=1499"},"modified":"2025-11-23T20:26:48","modified_gmt":"2025-11-23T18:26:48","slug":"reclami","status":"publish","type":"page","link":"https:\/\/schiedam.3dtandarts.com\/it\/reclami\/","title":{"rendered":"Reclami"},"content":{"rendered":"<p class=\"translation-block\">Per noi di 3D Tandarts \u00e8 <strong>molto<\/strong> importante che siate soddisfatti delle nostre cure e del nostro servizio.<br>Avete ancora un reclamo? Se s\u00ec, fatecelo sapere. Prendiamo sul serio ogni reclamo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>perch\u00e9 apprezziamo la vostra esperienza e la vostra soddisfazione;<\/li>\n\n\n\n<li>e perch\u00e9 vediamo ogni reclamo come un'opportunit\u00e0 per migliorare ulteriormente la nostra assistenza e la nostra comunicazione.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"hoe-kunt-u-een-klacht-indienen\">Come si pu\u00f2 presentare un reclamo?<\/h3>\n\n\n\n<p>Potete facilmente inviarci il vostro reclamo utilizzando il modulo presente in questa pagina.<br>In questo modo si avvia la nostra procedura interna di reclamo.<\/p>\n\n\n\n<p>Al ricevimento del reclamo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>facciamo una prima valutazione interna,<\/li>\n\n\n\n<li class=\"translation-block\">e <strong>vi contatteremo entro 72 ore<\/strong> per una prima risposta, eventuali chiarimenti e per concordare come procedere.<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Se il vostro reclamo contiene (potenzialmente) informazioni mediche o altre informazioni sensibili, apriremo <strong>un canale di comunicazione sicuro<\/strong> - se necessario. Questo ci permette di comunicare con voi in modo sicuro e di scambiare qualsiasi informazione o documento sensibile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"termijnen\">Termini <\/h3>\n\n\n\n<p>In base al Care Quality, Complaints and Disputes Act (Wkkgz), riceverete:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"translation-block\"><strong>entro 6 settimane<\/strong> dalla presentazione del reclamo scritto, una risposta scritta motivata da parte nostra;<\/li>\n\n\n\n<li class=\"translation-block\">questo periodo pu\u00f2 essere <strong>esteso una volta per un massimo di 4 settimane<\/strong> se necessario. Il cliente verr\u00e0 informato per iscritto con una spiegazione entro le prime 6 settimane.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"onafhankelijke-klachtenfunctionaris-en-geschilleninstantie\">Funzionario indipendente per i reclami e organismo di risoluzione delle controversie<\/h3>\n\n\n\n<p class=\"translation-block\">I nostri professionisti (dentisti) sono <strong>regolarmente affiliati a un servizio di reclami riconosciuto<\/strong>.<br>Quale <strong>responsabile indipendente dei reclami<\/strong> e quale <strong>organismo di contenzioso<\/strong> si applicano nella vostra situazione specifica pu\u00f2 dipendere dal professionista coinvolto nel vostro reclamo.<\/p>\n\n\n\n<p>Pertanto, si applica quanto segue:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>dopo la nostra valutazione iniziale<\/strong> vi informiamo <strong>entro 72 ore<\/strong> per iscritto su:\n<ol class=\"wp-block-list\">\n<li>il diritto <strong>funzionario dei reclami<\/strong>, e<\/li>\n\n\n\n<li>il competente <strong>Geschilleninstantie Mondzorg (SGIM)<\/strong>,<br>compresi tutti i dettagli di contatto associati e il percorso corretto.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"translation-block\">Se il reclamo non viene risolto in modo soddisfacente, \u00e8 possibile sottoporlo al <strong>Geschilleninstantie Mondzorg (SGIM)<\/strong>, che pu\u00f2 emettere una decisione vincolante.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"onafhankelijke-klachtenfunctionaris-en-geschilleninstantie\">Modulo di reclamo <\/h3>\n\n\n\n<div class=\"gsbp-341e8d8\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-1498 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-1498\" data-uid=\"69de4a97eb03c\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-1498\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-1498 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"1498\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69de4a97eb03c\" action=\"\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div role=\"tablist\" class=\"forminator-pagination-steps\" aria-label=\"Paginazione\"><\/div><div\n\t\t\t\ttabindex=\"-1\"\n\t\t\t\trole=\"tabpanel\"\n\t\t\t\tid=\"forminator-custom-form-1498--page-0\"\n\t\t\t\tclass=\"forminator-pagination forminator-pagination-start\"\n\t\t\t\taria-labelledby=\"forminator-custom-form-1498--page-0-label\"\n\t\t\t\tdata-step=\"0\"\n\t\t\t\tdata-label=\"Verzenden\"\n\t\t\t\tdata-actual-label=\"Reden\"\n\t\t\t\tdata-name=\"page-break-2\"\n\t\t\t><div class=\"forminator-pagination--content\"><div class=\"forminator-row\"><div id=\"checkbox-1\" class=\"forminator-field-checkbox forminator-col forminator-col-12\"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-1-69de4a97eb03c-label\"><span id=\"forminator-checkbox-group-forminator-field-checkbox-1-69de4a97eb03c-label\" class=\"forminator-label\">Motivo <span class=\"forminator-required\">*<\/span><\/span><span id=\"forminator-field-checkbox-1-69de4a97eb03c-description\" class=\"forminator-description\">Selezionare i motivi del reclamo.<\/span><label id=\"forminator-field-checkbox-1-1-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-1-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Qualit\u00e0 del trattamento\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"one\" id=\"forminator-field-checkbox-1-1-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-1-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Qualit\u00e0 del trattamento<\/span><\/label><label id=\"forminator-field-checkbox-1-2-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-2-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Comunicazione \/ Spiegazione\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"two\" id=\"forminator-field-checkbox-1-2-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-2-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Comunicazione \/ Spiegazione<\/span><\/label><label id=\"forminator-field-checkbox-1-3-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-3-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Costo\/Budget\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Kosten---Begroting\" id=\"forminator-field-checkbox-1-3-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-3-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Costo\/Budget<\/span><\/label><label id=\"forminator-field-checkbox-1-4-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-4-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Pagamento \/ Fatture\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Betaling---Factu\" id=\"forminator-field-checkbox-1-4-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-4-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Pagamento \/ Fatture<\/span><\/label><label id=\"forminator-field-checkbox-1-5-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-5-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Appuntamenti \/ tempi di attesa\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Afspraken---Wachttijd\" id=\"forminator-field-checkbox-1-5-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-5-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Appuntamenti \/ tempi di attesa<\/span><\/label><label id=\"forminator-field-checkbox-1-6-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-6-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Personale\/comportamento\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Personeel---Gedraag\" id=\"forminator-field-checkbox-1-6-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-6-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Personale\/comportamento<\/span><\/label><label id=\"forminator-field-checkbox-1-7-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-7-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Pratiche di igiene\/sicurezza\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Hygi\u00ebne---veiligheid-praktijk\" id=\"forminator-field-checkbox-1-7-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-7-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Pratiche di igiene\/sicurezza<\/span><\/label><label id=\"forminator-field-checkbox-1-8-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-8-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Privacy \/ dati\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Privacy---gegevens\" id=\"forminator-field-checkbox-1-8-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-8-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Privacy \/ dati<\/span><\/label><label id=\"forminator-field-checkbox-1-9-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-9-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Assistenza post-ospedaliera \/ continuit\u00e0 dell&#039;assistenza\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Nazorg---continu\u00efteit-zorg\" id=\"forminator-field-checkbox-1-9-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-9-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Assistenza post-ospedaliera \/ continuit\u00e0 dell'assistenza<\/span><\/label><label id=\"forminator-field-checkbox-1-10-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-10-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Ricette \/ documenti\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Recepten---documenten\" id=\"forminator-field-checkbox-1-10-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-10-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Ricette \/ documenti<\/span><\/label><label id=\"forminator-field-checkbox-1-11-69de4a97eb03c-label\" for=\"forminator-field-checkbox-1-11-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Altro\"><input type=\"checkbox\" name=\"checkbox-1[]\" value=\"Overig\" id=\"forminator-field-checkbox-1-11-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-1-11-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-1-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Altro<\/span><\/label><\/div><\/div><\/div><\/div><\/div><div\n\t\t\t\ttabindex=\"-1\"\n\t\t\t\trole=\"tabpanel\"\n\t\t\t\tid=\"forminator-custom-form-1498--page-1\"\n\t\t\t\tclass=\"forminator-pagination\"\n\t\t\t\taria-labelledby=\"forminator-custom-form-1498--page-1-label\"\n\t\t\t\taria-hidden=\"true\"\n\t\t\t\tdata-step=\"1\"\n\t\t\t\tdata-label=\"Reden\"\n\t\t\t\tdata-actual-label=\"Pati\u00ebnt\"\n\t\t\t\tdata-name=\"page-break-3\"\n\t\t\t\thidden\n\t\t\t><div class=\"forminator-pagination--content\"><div class=\"forminator-row\"><div id=\"html-1\" class=\"forminator-field-html forminator-col forminator-col-12\"><div class=\"forminator-field forminator-merge-tags\" data-field=\"html-1\"><label class=\"forminator-label\">Dati del paziente<\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-1_69de4a97eb03c\" id=\"forminator-field-first-name-1_69de4a97eb03c-label\" class=\"forminator-label\">Nome <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-first-name\" placeholder=\"\" id=\"forminator-field-first-name-1_69de4a97eb03c\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"given-name\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-1_69de4a97eb03c\" id=\"forminator-field-last-name-1_69de4a97eb03c-label\" class=\"forminator-label\">Cognome <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1-last-name\" placeholder=\"\" id=\"forminator-field-last-name-1_69de4a97eb03c\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"family-name\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"date-1\" class=\"forminator-field-date forminator-col forminator-col-12\"><label for=\"forminator-field-date-1\" id=\"forminator-field-date-1-label\" class=\"forminator-label\">Data di nascita <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-date-input\"><div class=\"forminator-row\" data-multiple=\"true\"><div id=\"date-1-day\" class=\"forminator-col\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-day_69de4a97eb03c\" class=\"forminator-label\">Giorno <span class=\"forminator-required\">*<\/span><\/label><input type=\"number\" min=\"1\" max=\"31\" name=\"date-1-day\" value=\"\" placeholder=\"Eg 01\" id=\"forminator-field-date-1-day_69de4a97eb03c\" class=\"forminator-input\" data-field=\"day\" data-format=\"dd-mm-yy\" data-parent=\"date-1\" \/><\/div><\/div><div id=\"date-1-month\" class=\"forminator-col\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-month_69de4a97eb03c\" class=\"forminator-label\">Mese <span class=\"forminator-required\">*<\/span><\/label><input type=\"number\" min=\"1\" max=\"12\" name=\"date-1-month\" value=\"\" placeholder=\"Eg 01\" id=\"forminator-field-date-1-month_69de4a97eb03c\" class=\"forminator-input\" data-field=\"month\" data-format=\"dd-mm-yy\" data-parent=\"date-1\" \/><\/div><\/div><div id=\"date-1-year\" class=\"forminator-col\"><div class=\"forminator-field\"><label for=\"forminator-field-date-1-year_69de4a97eb03c\" class=\"forminator-label\">Anno <span class=\"forminator-required\">*<\/span><\/label><input type=\"number\" min=\"1\" name=\"date-1-year\" placeholder=\"Ad esempio 2000\" id=\"forminator-field-date-1-year_69de4a97eb03c\" class=\"forminator-input\" data-field=\"year\" value=\"\" data-format=\"dd-mm-yy\" data-parent=\"date-1\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div\n\t\t\t\ttabindex=\"-1\"\n\t\t\t\trole=\"tabpanel\"\n\t\t\t\tid=\"forminator-custom-form-1498--page-2\"\n\t\t\t\tclass=\"forminator-pagination\"\n\t\t\t\taria-labelledby=\"forminator-custom-form-1498--page-2-label\"\n\t\t\t\taria-hidden=\"true\"\n\t\t\t\tdata-step=\"2\"\n\t\t\t\tdata-label=\"Pati\u00ebnt\"\n\t\t\t\tdata-actual-label=\"Indiener\"\n\t\t\t\tdata-name=\"page-break-4\"\n\t\t\t\thidden\n\t\t\t><div class=\"forminator-pagination--content\"><div class=\"forminator-row\"><div id=\"radio-1\" class=\"forminator-field-radio forminator-col forminator-col-12\"><div role=\"radiogroup\" class=\"forminator-field\" aria-labelledby=\"forminator-radiogroup-radio-1-69de4a97eb03c-label\"><span id=\"forminator-radiogroup-radio-1-69de4a97eb03c-label\" class=\"forminator-label\">Chi presenta il reclamo?<\/span><label id=\"forminator-field-radio-1-label-1\" for=\"forminator-field-radio-1-1-69de4a97eb03c\" class=\"forminator-radio\" title=\"Il paziente stesso\"><input type=\"radio\" name=\"radio-1\" value=\"one\" id=\"forminator-field-radio-1-1-69de4a97eb03c\" aria-labelledby=\"forminator-field-radio-1-label-1\" data-calculation=\"0\" checked=\"checked\"  data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Il paziente stesso<\/span><\/label><label id=\"forminator-field-radio-1-label-2\" for=\"forminator-field-radio-1-2-69de4a97eb03c\" class=\"forminator-radio\" title=\"Il genitore (o tutore) di un paziente minorenne\"><input type=\"radio\" name=\"radio-1\" value=\"two\" id=\"forminator-field-radio-1-2-69de4a97eb03c\" aria-labelledby=\"forminator-field-radio-1-label-2\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Il genitore (o tutore) di un paziente minorenne<\/span><\/label><label id=\"forminator-field-radio-1-label-3\" for=\"forminator-field-radio-1-3-69de4a97eb03c\" class=\"forminator-radio\" title=\"Un rappresentante autorizzato con consenso del paziente\"><input type=\"radio\" name=\"radio-1\" value=\"Een-gemachtigde---vertegenwoordiger-op-basis-van-toestemming-van-de-pati\u00ebnt\" id=\"forminator-field-radio-1-3-69de4a97eb03c\" aria-labelledby=\"forminator-field-radio-1-label-3\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Un rappresentante autorizzato con consenso del paziente<\/span><\/label><label id=\"forminator-field-radio-1-label-4\" for=\"forminator-field-radio-1-4-69de4a97eb03c\" class=\"forminator-radio\" title=\"Parenti di un paziente deceduto\"><input type=\"radio\" name=\"radio-1\" value=\"Nabestaanden-van-een-overleden-pati\u00ebnt\" id=\"forminator-field-radio-1-4-69de4a97eb03c\" aria-labelledby=\"forminator-field-radio-1-label-4\" data-calculation=\"0\"   data-hidden-behavior=\"zero\"\/><span class=\"forminator-radio-bullet\" aria-hidden=\"true\"><\/span><span class=\"forminator-radio-label\">Parenti di un paziente deceduto<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-2\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-name-2_69de4a97eb03c\" id=\"forminator-field-name-2_69de4a97eb03c-label\" class=\"forminator-label\">Nome della societ\u00e0\/istituzione<\/label><input type=\"text\" name=\"name-2\" value=\"\" placeholder=\"\" id=\"forminator-field-name-2_69de4a97eb03c\" class=\"forminator-input forminator-name--field\" aria-required=\"false\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"name-3\" class=\"forminator-field-name forminator-col forminator-col-12\"><div class=\"forminator-row forminator-no-margin\" data-multiple=\"true\"><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-first-name-3_69de4a97eb03c\" id=\"forminator-field-first-name-3_69de4a97eb03c-label\" class=\"forminator-label\">Nome <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3-first-name\" placeholder=\"\" id=\"forminator-field-first-name-3_69de4a97eb03c\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"given-name\" value=\"\" \/><\/div><\/div><div class=\"forminator-col forminator-col-md-6\"><div class=\"forminator-field\"><label for=\"forminator-field-last-name-3_69de4a97eb03c\" id=\"forminator-field-last-name-3_69de4a97eb03c-label\" class=\"forminator-label\">Cognome <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-3-last-name\" placeholder=\"\" id=\"forminator-field-last-name-3_69de4a97eb03c\" class=\"forminator-input\" aria-required=\"true\" data-multi=\"1\" autocomplete=\"family-name\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"address-1\" class=\"forminator-field-address forminator-col forminator-col-12\"><div class=\"forminator-row\"><div id=\"address-1-street_address\" class=\"forminator-col\"><div class=\"forminator-field\"><label for=\"forminator-field-address-1-street_address_69de4a97eb03c\" id=\"forminator-field-address-1-street_address_69de4a97eb03c-label\" class=\"forminator-label\">Indirizzo <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"address-1-street_address\" placeholder=\"\" id=\"forminator-field-address-1-street_address_69de4a97eb03c\" class=\"forminator-input\" data-required=\"1\" aria-required=\"true\" autocomplete=\"address-line1\" value=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\" data-multiple=\"false\"><div id=\"address-1-city\" class=\"forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-address-1-city_69de4a97eb03c\" id=\"forminator-field-address-1-city_69de4a97eb03c-label\" class=\"forminator-label\">Citt\u00e0 <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"address-1-city\" placeholder=\"\" id=\"forminator-field-address-1-city_69de4a97eb03c\" class=\"forminator-input\" data-required=\"1\" aria-required=\"true\" autocomplete=\"address-level2\" value=\"\" \/><\/div><\/div><\/div><div class=\"forminator-row\" data-multiple=\"false\"><div id=\"address-1-zip\" class=\"forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-address-1-zip_69de4a97eb03c\" id=\"forminator-field-address-1-zip_69de4a97eb03c-label\" class=\"forminator-label\">Codice postale <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"address-1-zip\" placeholder=\"\" id=\"forminator-field-address-1-zip_69de4a97eb03c\" class=\"forminator-input\" autocomplete=\"postal-code\" value=\"\" \/><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div\n\t\t\t\ttabindex=\"-1\"\n\t\t\t\trole=\"tabpanel\"\n\t\t\t\tid=\"forminator-custom-form-1498--page-3\"\n\t\t\t\tclass=\"forminator-pagination\"\n\t\t\t\taria-labelledby=\"forminator-custom-form-1498--page-3-label\"\n\t\t\t\taria-hidden=\"true\"\n\t\t\t\tdata-step=\"3\"\n\t\t\t\tdata-label=\"Indiener\"\n\t\t\t\tdata-actual-label=\"Verzenden\"\n\t\t\t\tdata-name=\"\"\n\t\t\t\thidden\n\t\t\t><div class=\"forminator-pagination--content\"><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12\"><div class=\"forminator-row-inside forminator-row-with-confirmation-email\"><div class=\"forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69de4a97eb03c\" id=\"forminator-field-email-1_69de4a97eb03c-label\" class=\"forminator-label\">Indirizzo e-mail <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-email-1_69de4a97eb03c-description\" class=\"forminator-description\">Inserire l'indirizzo e-mail<\/span><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"\" id=\"forminator-field-email-1_69de4a97eb03c\" class=\"forminator-input forminator-email--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" aria-describedby=\"forminator-field-email-1_69de4a97eb03c-description\" \/><\/div><\/div><div class=\"forminator-col forminator-col-6\"><div class=\"forminator-field\"><label for=\"forminator-field-confirm_email-1_69de4a97eb03c\" id=\"forminator-field-confirm_email-1_69de4a97eb03c-label\" class=\"forminator-label\">Confermare l'indirizzo e-mail <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-confirm_email-1_69de4a97eb03c-description\" class=\"forminator-description\">Inserire nuovamente l'indirizzo e-mail.<\/span><input type=\"email\" name=\"confirm_email-1\" value=\"\" placeholder=\"Ripetere l&#039;indirizzo e-mail\" id=\"forminator-field-confirm_email-1_69de4a97eb03c\" class=\"forminator-input forminator-name--field\" data-required=\"1\" aria-required=\"true\" autocomplete=\"email\" aria-describedby=\"forminator-field-confirm_email-1_69de4a97eb03c-description\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69de4a97eb03c\" id=\"forminator-field-phone-1_69de4a97eb03c-label\" class=\"forminator-label\">Numero di telefono <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-phone-1_69de4a97eb03c-description\" class=\"forminator-description\">Inserire un numero di cellulare (06) che ci permetta di comunicare con voi in merito a questo reclamo.<\/span><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"\" id=\"forminator-field-phone-1_69de4a97eb03c\" class=\"forminator-input forminator-field--phone\" data-required=\"1\" aria-required=\"true\" autocomplete=\"off\" data-national_mode=\"enabled\" data-country=\"nl\" data-validation=\"standard\" aria-describedby=\"forminator-field-phone-1_69de4a97eb03c-description\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"checkbox-2\" class=\"forminator-field-checkbox forminator-col forminator-col-12\"><div role=\"group\" class=\"forminator-field required\" aria-labelledby=\"forminator-checkbox-group-forminator-field-checkbox-2-69de4a97eb03c-label\"><span id=\"forminator-checkbox-group-forminator-field-checkbox-2-69de4a97eb03c-label\" class=\"forminator-label\">Autorizzazione <span class=\"forminator-required\">*<\/span><\/span><span id=\"forminator-field-checkbox-2-69de4a97eb03c-description\" class=\"forminator-description\">Avete un'autorizzazione scritta del paziente a presentare un reclamo per suo conto?<\/span><label id=\"forminator-field-checkbox-2-1-69de4a97eb03c-label\" for=\"forminator-field-checkbox-2-1-69de4a97eb03c\" class=\"forminator-checkbox\" title=\"Avete un&#039;autorizzazione scritta del paziente a presentare un reclamo per suo conto?\"><input type=\"checkbox\" name=\"checkbox-2[]\" value=\"one\" id=\"forminator-field-checkbox-2-1-69de4a97eb03c\" aria-labelledby=\"forminator-field-checkbox-2-1-69de4a97eb03c-label\" data-calculation=\"0\"   data-hidden-behavior=\"zero\" aria-describedby=\"forminator-field-checkbox-2-69de4a97eb03c-description\"\/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><span class=\"forminator-checkbox-label\">Avete un'autorizzazione scritta del paziente a presentare un reclamo per suo conto?<\/span><\/label><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69de4a97eb03c\" id=\"forminator-field-textarea-1_69de4a97eb03c-label\" class=\"forminator-label\">Breve descrizione del reclamo <span class=\"forminator-required\">*<\/span><\/label><span id=\"forminator-field-textarea-1_69de4a97eb03c-description\" class=\"forminator-description\">Descrivete il vostro reclamo brevemente e in termini generali. In questa fase non includete dati medici o altri dati sensibili e non caricate documenti contenenti informazioni sul paziente. Vi contatteremo entro 72 ore. Se necessario, riceverete da noi un'e-mail\/link sicuro per comunicare ulteriormente e condividere in modo sicuro eventuali informazioni o documenti sensibili.<\/span><textarea name=\"textarea-1\" placeholder=\"\" id=\"forminator-field-textarea-1_69de4a97eb03c\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:140px;\" aria-describedby=\"forminator-field-textarea-1_69de4a97eb03c-description\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"consent-1\" class=\"forminator-field-consent forminator-col forminator-col-12\"><div class=\"forminator-field\"><label for=\"forminator-field-consent-1_69de4a97eb03c\" id=\"forminator-field-consent-1_69de4a97eb03c-label\" class=\"forminator-label\">Consenso <span class=\"forminator-required\">*<\/span><\/label><div class=\"forminator-checkbox__wrapper\"><label id=\"forminator-field-consent-1_69de4a97eb03c__label\" class=\"forminator-checkbox forminator-consent\"><input type=\"checkbox\" name=\"consent-1\" id=\"forminator-field-consent-1_69de4a97eb03c\" value=\"checked\" aria-labelledby=\"forminator-field-consent-1_69de4a97eb03c-label\" aria-describedby=\"forminator-field-consent-1_69de4a97eb03c__description\" data-required=\"true\" aria-required=\"true\" \/><span class=\"forminator-checkbox-box\" aria-hidden=\"true\"><\/span><\/label><div id=\"forminator-field-consent-1_69de4a97eb03c__description\" class=\"forminator-checkbox__label forminator-consent__label\"><p>S\u00ec, sono d'accordo con il <a href=\"https:\/\/schiedam.3dtandarts.com\/it\/privacy\/\">Informativa sulla privacy<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><button class=\"forminator-button forminator-pagination-submit\" style=\"display: none;\" disabled>Invia<\/button><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"203669e9f1\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/it\/wp-json\/wp\/v2\/pages\/1499\" \/><input type=\"hidden\" name=\"form_id\" value=\"1498\"><input type=\"hidden\" name=\"page_id\" value=\"1499\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/schiedam.3dtandarts.com\/it\/reclami\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><input type=\"hidden\" name=\"trp-form-language\" value=\"it\"\/><\/form>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Bij 3D Tandarts vinden wij het heel belangrijk dat u tevreden bent over onze zorg en onze service.Heeft u toch een klacht? Laat het ons dan vooral weten. Wij nemen elke klacht serieus: Hoe kunt u een klacht indienen? U kunt uw klacht eenvoudig aan ons doorgeven via het formulier op deze pagina.Daarmee start u [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"yes","_gspb_post_css":".gsbp-341e8d8{border-width:2px;border-top-left-radius:2px;border-top-right-radius:2px;border-bottom-right-radius:2px;border-bottom-left-radius:2px;box-shadow:var(--wp--preset--shadow--focus, 0px 2px 4px 0px rgba(0, 0, 0, 0.07));border-color:var(--wp--preset--color--palette-color-2, var(--theme-palette-color-2, #002f5e))}","footnotes":""},"class_list":["post-1499","page","type-page","status-publish","hentry"],"blocksy_meta":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/pages\/1499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/comments?post=1499"}],"version-history":[{"count":3,"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/pages\/1499\/revisions"}],"predecessor-version":[{"id":1505,"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/pages\/1499\/revisions\/1505"}],"wp:attachment":[{"href":"https:\/\/schiedam.3dtandarts.com\/it\/wp-json\/wp\/v2\/media?parent=1499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}