Privacy statement

Latest update: 07/11/2025

Welcome to 3dtandarts.com (hereinafter “Website”).
Your privacy is of great importance to us. In this statement, we explain what personal data we collect, how we use it, which third parties are involved in the processing, how we use cookies, and what your rights are under the General Data Protection Regulation (AVG/GDPR).

Controller

D&D Dental Practice B.V.
Stationsplein 12, 3112 HJ Schiedam
E-mail: [email protected]

What data we collect

We collect only the data necessary for our services and communications, namely:

  • First name and surname
  • Email address
  • Phone number
  • Appointment details (date, time, treatment chosen)
  • Any comments you enter yourself when booking an appointment
  • Technical data such as IP address, browser type, pages visited, cookie preferences and consent status

We collect no special or sensitive personal data.

Purposes of processing

Your personal data will only be processed for the following purposes:

  1. Scheduling and managing appointments via Cal.com
  2. Answering contact requests via contact form or e-mail
  3. Sending of newsletters via MailerLite (only after your registration)
  4. Analysing website usage via Google Analytics 4 (anonymised)
  5. Ads and remarketing via Google Ads (only with permission)
  6. Improving security, performance and user experience from our website

Legal basis of processing

The processing of personal data is done solely on the basis of:

  • Your permission (for cookies, marketing, newsletter)
  • The legitimate interest of the practice (e.g. security or analysis)
  • The implementing pre-contractual measures at your request (such as making an appointment)

You can withdraw your consent at any time via the cookie settings or by contacting us.

Sharing personal data with third parties

We only share your data with trusted parties that comply with the AVG:

  • Google Ireland Ltd. - Analytics and Ads (with standard contractual clauses)
  • MailerLite - Newsletter management (EU-based, fully AVG-compliant)
  • Cal.com Inc. - Online appointment management (servers within the EU or EEA)
  • Make (Integromat) - Limited automation within the EU

There are processor agreements concluded with all named parties.
Your data will be not sold or shared for commercial purposes.

Retention period of personal data

  • Appointments and contact requests: maximum 12 months after completion of contact
  • Newsletter subscriptions: until unsubscription
  • Analytics and advertising data: up to 14 months

Data security

We take appropriate technical and organisational measures to prevent loss, misuse or unauthorised access.
Our website uses HTTPS encryption, secure hosting and data processing exclusively on servers within the EU.

Your rights under the AVG

You have the right to:

  • Access your personal data
  • Have incorrect data corrected
  • Have your data deleted (“right to oblivion”)
  • Restrict or object to the processing
  • Withdrawing your consent
  • Filing a complaint with the Personal Data Authority

You can exercise your rights by contacting us at [email protected].

Changes

We reserve the right to amend this statement.
The latest version is always available on this page, indicating the date of the last update.